Frequently asked questions

Yes, in the DentaKit app on iPhone and Android. Search any instrument or material by name or brand, in Arabic or English, then choose delivery to your address or pickup at the store.

It depends on your college list and the brands you pick. The app shows every item's price before you order and the full kit total before you confirm, so you know the exact cost before you pay.

Yes. The store's price and available quantity show for every item as you search, and the price you see when you confirm is the price you pay.

No. DentaKit is for dental students in years one to five and for dentists in their clinics.

Each college sets its own list for each year. DentaKit has a ready kit for each year with the usual instruments and materials, or you can photograph your college list and the app prepares it for you.

Yes. Pick your year's kit, remove what you already have or add what's missing, then add it all to your cart in one tap.

Photograph the list or pick it from your photos. The app reads it, finds the items and puts them in one cart. Check each item, choose an alternative if needed, then place the order.

An AI assistant inside the app. Ask about any item to see if it's in stock and what it costs, send it your list to prepare, ask for your year's kit, or check where your order is.

Yes. When you order, choose delivery to your address or pickup at the store. The delivery cost shows in the app before you confirm it.

Choose the branch and a pickup time today or tomorrow. After you confirm, the app shows a pickup code to give at the counter, and the branch holds your order for up to 2 hours after it's ready.

You pay cash on receipt, at the store or to the delivery courier, and only for the items you receive.

The app asks you to accept a substitute, continue without it, or cancel. If you don't reply within 7 minutes, the item is removed and the order continues. You never pay for an item you didn't receive.

Yes, from the order page in the app, as long as preparation hasn't started.

Check your items when you receive them. Report a wrong or damaged item within 48 hours from Help in the app with a photo; devices and instruments can be returned within 14 days in their original condition. Opened consumables and sterile products can't be returned unless they're defective.

DentaKit works in Alexandria today, and we're getting ready to expand to more governorates.

Message us on WhatsApp at 015 5875 0750, from Help in the app, or at support@dentakit.app. We reply within one working day.

List your store's products for dental students and dentists on DentaKit, and receive their orders for delivery or pickup at your branch. Write to partners@dentakit.app.